Your tour manager, one tap away
The free Bookviaus app puts your holiday on your phone. Message your dedicated tour manager, check your booking and payments, and keep your travel documents with you – from the day you enquire to the day you fly home.
iPhone and Android No app store needed No password to remember
One person who knows your trip inside out
Every Bookviaus customer has a dedicated tour manager. In the app you can see who they are and message them directly – no call centre, no repeating your booking reference to someone new.
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Message them any timeAsk a question, change a date or add a transfer. Your conversation stays in one place, so nothing gets lost.
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Hear back straight awayTurn on notifications and your phone tells you the moment your tour manager replies or adds something to your trip.
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From enquiry to home againThe same person helps you plan, book and travel – and is there if anything changes while you're away.
Everything for your holiday, in one place
No more searching through emails for a voucher or a payment date.
Your booking
Hotels, dates, travellers and your day-by-day plan, with a countdown to departure.
Payments made easy
See what you've paid and when the next instalment is due, then pay securely by card in a few taps.
Vouchers & documents
Hotel vouchers, invoices and travel documents ready to show at check-in – even when you're abroad.
Instant updates
A notification on your phone when your tour manager replies or adds something to your trip.
Offers for you
Holiday packages and special offers, sent straight to your phone.
Plan your next trip
Browse holiday ideas and send a new enquiry straight to your tour manager.
Know exactly where you stand
Open the app and your trip is there: what's booked, what's paid and what's next.
- A clear payment plan, with the balance and next due date
- Pay an instalment by card whenever it suits you
- Vouchers and documents saved on your phone for check-in
- Your day-by-day plan, kept up to date by your tour manager
Install it in under a minute
The Bookviaus app installs straight from our website, so there's nothing to find in an app store. Open this page on your phone and follow the steps.
Open the app page in Safari
Tap bookviaus.co.uk/my-booking/app or scan the QR code with your camera.
Tap the Share button
It's the square with an arrow pointing up, at the bottom of the screen.
Choose Add to Home Screen
Scroll down the list if you can't see it, then tap Add.
Open it and sign in
Tap the Bookviaus icon, enter the email you gave us and type in the code we send you. Allow notifications so you never miss a message.
Open the app page in Chrome
Tap bookviaus.co.uk/my-booking/app or scan the QR code with your camera.
Tap Install
If a banner offers to install the app, tap it. If not, tap the three dots ⋮ at the top right.
Choose Install app
On some phones it says Add to Home screen. Confirm, and the Bookviaus icon appears with your other apps.
Open it and sign in
Tap the Bookviaus icon, enter the email you gave us and type in the code we send you. Allow notifications so you never miss a message.
Questions about the app
Can't find your answer? Call us on 020 3907 0535 or email support@bookviaus.co.uk.
Is the app free?
Yes. The app is free for every Bookviaus customer, and there's nothing to buy inside it.
Why isn't it in the App Store or Google Play?
The Bookviaus app installs directly from our website. It works like any other app – it has its own icon, opens full screen and sends notifications – but you don't need an app store account, and it takes up very little space on your phone.
How do I sign in?
Enter the email address you used when you enquired or booked with us. We email you a code; type it into the app and you're in. There's no password to create or forget.
I haven't booked yet. Can I still use it?
Yes. Once you've sent us an enquiry you can sign in, message your tour manager and browse holiday ideas. Your booking, payments and documents appear as soon as you book.
I'm not getting notifications
When you first open the app, tap Allow when it asks to send notifications. If you said no, you can turn them on in your phone's Settings under Notifications. On iPhone, notifications work once the app has been added to your Home Screen.
Is my information safe?
You can only see bookings linked to your own email address, and each sign-in needs a fresh code sent to that address. Card payments are handled by our secure payment provider – we never see or store your full card number.